What our customers say:
Here at Johns Opticians we pride ourselves on making sure each and every one of our patients has an excellent experience with us in practice. We love knowing when people are particularly happy with their eye test results or new eyewear too.
Here’s what some of our loyal and trusted clients had to say about us:
“Optician and staff always very helpful and professional” “You will receive personal attention”
“Favourite part of the experience was the cheerfulness, helpfulness and efficiency”
“Booked in for a consultation with Johns Opticians West Bridgford and was impressed that I could get an appointment after work. Impressed with the staff member that saw me as he listened to what I had to say and picked a pair of glasses that suited my day to day activities.”
“Friendly atmosphere and lovely staff”
“Loved the service. In the consultation they picked out glasses that would suit me straight away. The expertise was very impressive. I thought to myself I would have still been trawling through 100’s of glasses by now. They also deserve a trophy as it’s the first pair of glasses my wife has liked. Even called them trendy!”
“Very helpful, friendly and patient!”
“Thorough and professional opticians. Friendly practice and staff that put you at ease. Expert advice given”
“Very good advice on what kind of frame would suit my face.”
“Excellent customer service. Good all round experience. Very knowledgeable staff.”
“Customer service from Julia, very helpful, reassuring. Going away happy.”
“This Johns Opticians is the best place to get your eyes test and the staff make sure you get your size of glasses it’s Excellent Opticians fantastic and brilliant ever I give this Johns Opticians 9 out of 10 Stars.”
“I have been using Johns Opticians for some years, and have always found them to be thorough, informative and easy to talk to. The staff are always there if you have any problems or inquiries. The range of frames is quite extensive, and you can spend more time choosing a style that suits you than you did in the actual eye exam. So, to cap it all, a highly recommended opticians, who are local and reliable. Let’s face it, what’s more prized than your eyesight?”
“The new owners seem committed to providing the service levels to their customers that had been previously built up by Philip John before he retired. Professional small local company where you are known by your name when you walk in.”
“Very professional service. Members of staff were very friendly, efficient and professional. I would definitely recommend. Experienced optician service with excellent advice.”
“Skilled and friendly staff who paid careful attention to all details of what I needed.”
“Fantastic service, the glasses I got have been brilliant and lasted well. Been to the big chains before and felt like a number where as here it was 1 on 1 personal service and actually felt like they listened and cared. Would definitely recommend to family and friends.”
“I was a little apprehensive about coming to a new optician, but I was instantly made at ease by the staff. The eye exam was thorough and the optician very friendly. I was recommended varifocals for the first time which I was sceptical of, but Mark was very helpful in explaining everything and what it all entails, that I was in no doubt about trying them. When I collected them, Mark was here to make sure I could see out of them, and re-iterated how to use them. Great service and would recommend them to everyone.”
“The very much of the friendliness of the staff. It is very nice to see the same person Julia and have continuity. You get an excellent personal attention and good follow up”.
“Went through the process of buying varifocals for the first time, very efficient and friendly service. Johns Opticians give a more personal service than the larger opticians, always good to have a more personal service”
Some customers like to get in front of the camera too!
Mrs Domenica Poncipe
Mr John Hibbert
Mr George Berry
Mrs Rodgers
Call to book a bespoke boutique experience or browse our site for elegant exclusive offers
Hockley 0115 947 5858
West Bridgford 0115 9814788

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